Client Reviews
From local home sellers & buyers

David and Carol were amazing to work with. As a co-op agent living across the country, finding and trusting an agent to take care of my family's home sale was a big deal. From the beginning, they made my family feel at ease, had good communication with them and myself, and ultimately delivered a smooth and successful sale for. Thank you Castle Team!!

We had such a fantastic experience working with David and Carol. From the start, they made a genuine effort to get to know us personally and really understand our needs, which made all the difference in finding the perfect apartment. Their extensive knowledge of the NYC real estate market was evident, and we trusted them implicitly to guide us through the process. They were more than willing to go the extra mile to help us get the best possible outcome. While there were moments in the beginning when it took a bit of time to connect (their busy schedules kept them on their toes!), once we connected, they were incredibly responsive and communicative. Their warm and fun personalities made apartment hunting in NYC enjoyable. But what stands out most is their genuine care and dedication to helping us find the right fit, despite our long list of needs. They are a truly delightful team and were always patient with our questions. If you’re looking for a real estate team that combines knowledge, personal care, and dedication to your needs, we highly recommend The Castle Team.

I was referred to David and Carol Castle by a friend after I had a terrible experience with another broker. As a first-time homebuyer navigating NYC's real estate market was daunting. I was on a tight deadline to fine a new home for my family before my lease was up when I first met the Castles. They were immediately responsive and the right mix professional and personable. As stressful as buying a house is they made me feel well taken care of. They walked me through the entire process from viewings to closings, were great communicators and found me my dream home. I'm incredibly grateful to them and would recommend them to anyone. Thank you again David & Carol!

Selling your home can be stressful but not when you have David and Carol at your side. They explained step by step what their plan was, how they were going to photograph the home and how it was going to be listed. Here's what sets them apart from everyone else, no door lock on your door. David personally sets up the appointment with the buyers agent and meets them at the house so he knows who is walking through your home. Open house was one day, got an amazing offer and we were going to contract. And when my husband and I had to move to another state before the closing date, David would check on the house to make sure everything was OK. We knew our home was safe even though we weren't there. David and Carol are personable, caring and a delight to work with. You don't have a real estate team, you have a friend!!

David was incredibly helpful and responsive throughout our entire experience. He went above and beyond for my family and me, demonstrating respect, honesty, and a genuine desire to ensure our satisfaction. His dedication to helping rather than just earning a commission was evident. I would highly recommend David to anyone seeking a trustworthy real estate agent. Carol is an absolute sweetheart, as well and makes you feel like family!

From the moment we met Carol and David, we just clicked. We had obstacle after obstacle during the process of obtaining our co-op. They helped us with every issue. They went above and beyond what a realtor should do. They treated us like family and continued to be there for us even after the closing. I don’t know what would have happened if we didn’t have Carol and David Castle. I would rate above a ten👍👍👍

The best best BEST. Thank you Carol and Dave. Y'all were my guardian angels and you made the process of purchasing possible. Can't go wrong with THE CASTLE TEAM. :)

Carol and David took most of the stress out of moving to NYC. We could never have done it without their expertise and caring assistance. We’ve lived in NYC before but would never have been able to navigate the real estate there without them. They were able to find listing unavailable to us and secure appts to see apartments when rentals were being leased sight unseen. They were able to help us put together a rental application package that made us competitive in a crazy market. Not only were they fabulous professionally but they have become good friends. Can’t recommend them highly enough.

We were very impressed with Carol. She seems to have an innate ability to assess a property and know how to list it. Our place was sold faster than we expected, and for more than we thought would work. Through the whole process, Carol and her assistant, Angela were responsive to all our many questions. We appreciate all she did to help things go so smoothly. We highly recommend!!

I am so incredibly grateful that I crossed paths with Carol in Manhattan!Carol supported me with my fall 2010 relocation from suburban NJ to New York City. Thanks to Carol's expertise, integrity, and genuine concern in helping me find the right 'fit,' I was able to make a move that changed my life. My intuition told me that I could not trust other realtors, and until I met Carol I was reluctant to make a much-needed change in my life. Carol is patient, thorough, creative, well-informed, organized, responsive, high-energy, and exemplifies superior customer service. Carol's superior communication and negotiation skills enable her to achieve that 'Triple Win'. Far too many realtors in New York City take advantage of their customers and capitalize on the uninformed relocating to the Big Apple. Carol is a realtor you can TRUST to do what is ethical. What is more important in business than trust? Carol genuinely cares about helping clients meet their goals and finding the right fit. I would choose Carol every day of the week! Regards, Stacey

We had the pleasure of working with David to sell our mother's home in Lynbrook, and we couldn't be more grateful for his support throughout the process. He was incredibly responsive and consistently went above and beyond to ensure a smooth sale and negotiation. From arranging the removal of an above-ground pool, to installing multiple smoke detectors, to personally meeting with vendors when our mother couldn’t—David handled everything with care and professionalism. We wholeheartedly recommend David and the Castle Team!

Best team ever, loved working with you both!

David was fantastic. I was a novice to real estate and lived in a different state. He took me under his wing and took over this entire process of handling everything to get my brother's apartment ready to be sold. He is kind, courteous, respectful and funny. He taught me about real estate and made everything much easier on something I found stressful and overwhelming. I would never hesitate to call him again. Thank you David.

The Castle team is first-rate and I can happily recommend them to anyone. First and foremost, they really know their stuff and are wonderfully helpful to buyers, especially naive buyers like I was. After I did my own due diligence on the apartment I wanted to buy, Carol Castle swooped in and found 52 more items that she made the landlord repair before we would close the deal. She also refused to let me make any impulse buys, insisting, rightly it turned out, that I might like the last apartment on our visit list even more than the ones I was already sold on. And last, Carol and Dave together combine a wealth of knowledge about construction codes, tax issues, resale values, and likely maintenance concerns. What more could anyone want from a real-estate agent? I suppose the best review I can offer is that when it came time to sell, I had zero need to look for an agent. I already had the best one around. Highly recommended.

We can't thank the Castle Team enough for their help in selling our apartment and buying our beautiful new brownstone. Carol and David's analysis of the market as well as great photos and staging helped us get a buyer above asking—after one open house! The Castle Team's expertise in NYC real estate made the strenuous process of buying and selling much easier—their responsiveness to questions and requests big and small was greatly appreciated. In addition, their general thoughtfulness toward our well-being and happiness meant a lot, and is why we recommend them to everyone we know looking to buy or sell. We are thrilled with our new home, and we have David and Carol to thank for that!

David and Carol Castle are a great team. From the beginning they were very personable and knowledgeable. They walked us through what could have been a scary time for first time home buyers with patience and even a little push when I personally needed that. They explained everything and even two or three times when needed. We highly recommend them.

I have so many wonderful things to say about my experience with Carol and David. Prior to meeting Castle team, I was with other realtors who did not listen to my concerns and wasted my time by showing me anything they wanted to sell. Not Carol. She listened to what I wanted in a house, worked with my budget and found me quality homes one our first showing. With Carol, I found a house in 2 months and the market has been tough so I am overjoyed. I have enjoyed working with the Castle team and they have treated me like family. Carol and David have given me advice, are always available as well as they are amazing people. I am so lucky to have found them both. As a first time buyer, they have taken care of me more so than they needed to. They are my realtors forever. Trust them to help you find your home. They won’t disappoint.

Carol helped me purchase my first home. She is kind and caring and helped me find a condo that met all my criteria. I appreciate how available she made herself for all my questions and concerns at each step in the process, especially as this was my first time buying a home and so much of the process was new to me. She has connections to contractors, lawyers, and lenders which makes her a great resource for all your real estate needs. I hope to work with Carol again in the future.

So Sept 2016 after noticing how strong the Brooklyn real estate market was I decided to sell my house. After speaking with a few different agents I decided to work with Carol Castle and the Castle Team with Keller Williams. Even though she worked out of a Manhattan office she seemed very knowledgeable about the Brooklyn market.I was right, Carol was excellent! She stayed in contact while I made some cosmetic repairs and even provided some helpful tips. Her team took professional photos and marketed the property accordingly. As a result, my house was under contract in 2 weeks. It sold for 60K above list Price.........NICE!!Freddie McIntoshBrooklyn NY

Carol has been instrumental in our search for the perfect place for my family. She has excellent integrity, is caring and most of all sincere and honest. She also has a lot of patience due to the fact that we we were quite picky. Carol has always been available to take my calls. I recommend her very highly. SincerelyAndrea Dennis

David Castle and Matthew did an amazing job.

The castle real estate team was amazing to work with. David and carol are outstanding people, they care about the people they work for. David was in constant contact with me and my dad throughout this whole process of selling my family’s home after my mom passed. David spent much time with my dad during this hard time of our lives. He made sure he explained to me the whole process from start to finish and got a great price for my family’s house. What else can I say, they were a great pair to work with, and are extremely kind and honest people. I feel like they are family now.

Have used Dave and Carol multiple times now to help us with the home buying process. It’s always a pleasure and they work for their clients. Made sure the home was in the best condition as possible when we took ownership and fought for concessions when things weren’t as they should be. Would highly recommend them if you’re looking to buy/sell a home and want the best deal possible

Amazing experience, we bought two properties with David and Carol and sold our apartment. I can’t be happier with their services and assistance.

We are so grateful to have worked with the Castle Team in the search and purchase of our first home. From start to end, David and Carol were attentive to our questions and concerns. With the Castle Team supporting us, we never felt alone or lost in the process for even a moment. We recommend their services without reservation!

Carol, David, and Kenneth were incredibly helpful during our apartment search and application process. All team members are quick, helpful, and kind. We couldn't ask for better a better team to work with.

David and Carol made this whole process effortless. They were kind, thoughtful, honest, and thorough. They presented you with the best strategies for your goals/situation, but let me make the decision on which one I felt more comfortable with. They have connections to so many other experts I needed (lawyers, electricians, etc). II will definitely be using this team for future purchases/sales.

If it wasn’t for carol I would of lost my home to some less than reputable sales men. Carol’s passion and dedication to her clients made life so much easier. Thank you carol and her great great team.

Carol was crucial in hour home hunting time. She directed us to the best area and made it happen the contact process. She's amazing!Michela and Gavin Dunaway